STREETIO PRIVACY POLICY
Last modified: April 2024
ABOUT US
STREETIO CORPORATION (together with its subsidiaries, “STREETIO”, “us”, “we”, “our”, or “ours”) is a leading provider of online and mobile device tools for small and medium businesses, nonprofits, and other organizations to connect with their contacts or customers through SMS/MMS and email marketing, social media, and more. We collectively refer to the products and services that are ordered by our Users and/or made available through the STREETIO platform (the “Platform”) through the website found at STREETIO.com (the “Site”), as well as the mobile application version of the Site (the “App”), as the “Services.”
Personal information and other data submitted by or on behalf of a user of the Services, including contact lists (which may include email addresses and other information for a user’s contacts) and content (including the content of a user’s campaigns) (collectively, “User Data”), belongs to and is controlled by our Users (as defined below). STREETIO does not process User Data except as provided in our online user agreements with our users. We are not responsible for the privacy or data security practices of our Users, including with respect to the personal information they collect or upload to our Services.
INFORMATION COVERED BY THIS PRIVACY POLICY
This Privacy Policy provides details about our practices relating to personal information collected from or about users of the Services and others (collectively, our “Users”, “you”, or “your”). It describes how your personal information is collected, used, and shared by us in the course of operating the Site, the App, the Platform, and providing our Services.
The User Data that we handle on behalf of our Users is not collected on the Site but, rather, through Users’ independent use of the Platform. For example, our Users may use the Platform to encourage their customers or contacts to sign up for promotions or offers sent by SMS/text message. Emails which may be sent from the Platform may include single pixel gifs, also known as web beacons, which contain unique identifiers that enable us and our Users to recognize when their contacts have opened an email or clicked certain links. These technologies record each customer or contact’s email address, IP address, date, and time associated with each open and click for an SMS/texting or email campaign. We use this data at our Users’ direction to create reports for our Users about how an SMS/text or email campaign performed and what actions their contacts took and to analyze, customize, and enhance our Users’ communications and business development.
THIS PRIVACY POLICY ONLY APPLIES TO OUR USERS’ PERSONAL INFORMATION. IT DOES NOT APPLY TO ANY OF OUR USERS’ CUSTOMERS’ OR CONTACTS’ PERSONAL INFORMATION INCLUDED IN THE USER DATA. WHEN WE RECEIVE OUR USERS’ CONTACTS’ PERSONAL INFORMATION FROM OUR USERS, WE ARE ACTING IN THE ROLE OF A PROCESSOR OR SERVICE PROVIDER ONLY, INCLUDING WHEN WE OFFER TO OUR USERS VARIOUS PRODUCTS AND SERVICES THROUGH WHICH OUR USERS (OR THEIR AFFILIATES):
In addition to this Privacy Policy, the following addenda related to individuals in certain locations also apply to your purchase or use of those Services where applicable. These addenda are a part of this Privacy Policy:
INFORMATION WE COLLECT FROM YOU
In the course of your access or use of the Site or App, or registration for, purchase of, or subscription to, the Services, we obtain information about you as described below. We collect this data for the purposes described under “How We Use Your Information”.
INFORMATION YOU PROVIDE TO US
We collect the following information from you when you provide it to us:
By interacting with our Services, you acknowledge and consent to our obtaining and posting your testimonials or reviews for inclusion on our Site, in our social media, or elsewhere across the Platform. Your posts may remain even after you suspend or cancel your account. Reviews and contributions to any of our public communities are considered public and non-confidential by us and are not treated as proprietary information or personal information covered by this Privacy Policy. To request removal of your personal information on our public forums or on the public portions of our websites, please contact us. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. We also collect information that you may provide during your telephone conversations with us, which we may monitor or record.
INFORMATION WE COLLECT ABOUT YOUR USAGE AND DEVICES
We collect data relating to your online activity through the Site, the App, and Services, including the following:
INFORMATION WE ACQUIRE FROM SOCIAL MEDIA
We may collect information from third party social networking sites, including information that they provide to us if you use your credentials at such social networking sites to register for or log into our Services (such as your name and email address to pre-populate our sign-up form).
The information you allow us to access varies by social networking site and depends on the level of privacy settings you have in place at the social networking site. You can control and find out more about these privacy settings at the applicable social networking site.
INFORMATION WE ACQUIRE FROM OTHER SOURCES
We also collect the following information from other sources:
We may combine any information we collect about you with other information we have about you to help us update, expand, and analyze our records, identify new Users, and suggest products and services that may be of interest to you. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
HOW WE USE YOUR INFORMATION
We use the information we collect, both on its own and combined with any other information we collect about you as discussed above, for the following business and commercial purposes:
We also use the information we receive to produce reports on trends and statistics, such as mobile search trends, email and SMS/text response rates by industry, campaign best practices, or the number of users that have been exposed to, or clicked on, our Site or evaluated or purchased our products or Services.
Payment information that you provide to us, including credit card data, will only be used to facilitate payment for the Services.
We also use recorded telephone conversations for quality control purposes, to train our employees, and for our records.
SHARING OF INFORMATION
As further described below, we will only share certain personal information with:
SHARING WITHIN THE STREETIO CORPORATE FAMILY
We occasionally share business contact or other information about our Users with other members of the STREETIO corporate family to improve our products and services and so that we may better provide you with information about our offers, services, or products that may be of interest to you. The STREETIO corporate family includes affiliates that directly or indirectly control, are controlled by, or are under common control with STREETIO, LLC. Any such corporate affiliate may use your information only according to the terms of this Privacy Policy. If you are located in a jurisdiction where such sharing requires your permission, we will only do so with your consent.
SHARING WITH PARTNERS
The information we share with our partners includes your name, email address, telephone number, and other information enabling our partners to assist you in using our Services.
Our partners may use cookies, web beacons, pixels, tags, and other similar technologies (“Tracking Technologies”) in order to provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising or to opt out of interest-based advertising on your mobile device(s), please email support@STREETIO.com. Please note you will continue to receive generic ads. If you are located in a jurisdiction where such sharing requires your permission, we will only do so with your consent. Please note that if you access our Services through a tool that hides your location, such as through a virtual private network, you may not receive our request for permission because we were not able to identify you as being located in a jurisdiction where your permission is required.
Further, our partners are prohibited from using your contact information for any purpose beyond those set forth above without your consent. We will not provide our partners with your credit card information.
In the event we collect information from you in connection with an offer that is jointly presented by us and a partner, we will let you know who is collecting the information and whose Privacy Policy applies, as well as any options you may have regarding use of your information.
SHARING WITH SERVICE PROVIDERS AND VENDORS
Occasionally, we enter into contracts with carefully selected service providers to assist us in servicing you or to assist us in our own marketing and advertising activities. The categories of service providers we share your personal information with include:
SHARING WITH YOUR ORGANIZATION
If you created an account with an email address or mobile number assigned to you as an employee, contractor, or member of an organization, we may provide that organization with certain limited information about your account, including your email address or the organization name you provided us with, upon the organization’s request.
CORPORATE REORGANIZATIONS
We will disclose and transfer your information to third parties in the event that we:
We will notify you by email and/or a prominent notice on our website of any such transfer and any choices you may have regarding your information.
AUTHORIZED USERS
All users authorized by you to have access to your account can view personal information stored in the User account. A primary account holder can view personal information saved in their accounts to which they have authorized access. We share information about authorized users only for legitimate purposes consistent with this Privacy Policy, including servicing your account and marketing products and Services to you.
LEGAL PROCESS
If legally required to do so, or if we have a good faith belief that such disclosure is reasonably necessary, we may disclose your personal information to courts of law, public authorities (including to meet national security or law enforcement requirements), and other relevant third parties, such as internet service providers, to conduct an investigation, respond to a third party or law enforcement subpoena or court order, to bring legal action, prevent harm to others or pursue other relief when you or a third party are or may be:
SECURITY
The transmission of information via the Internet, email or text message is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted through the Services, SMS/text, or over email; any transmission is at your own risk. Once we have received your information, we will take appropriate technical and organizational measures to safeguard your personal information against loss, theft and unauthorized use, access, or modification.
When we collect financial account information, such as credit card numbers handled by our third-party payment processor (e.g Stripe), we protect its transmission through the use of encryption such as the Transport Layer Security (TLS) protocol.
TRACKING TECHNOLOGIES
We use cookies, web beacons, pixels, tags, scripts and other similar technologies (“Tracking Technologies”) in the course of our business.
CHOICE/OPT-OUT MARKETING COMMUNICATIONS FROM US
You always have the opportunity to opt out of our marketing communications with you or change your preferences by following a link in the footer of all non-transactional email messages from us or by emailing us at support@STREETIO.com. Some communications from us are considered transactional or service communications (for example, important account notifications and billing information). You agree to receive these transactional and service communications as a condition of the Services that we provide to you. You must cancel your accounts for all Services if you do not wish to receive any transactional or service communications from us. To cancel your account, please contact customer support. You may still receive marketing communications from us even after you cancel your account unless you also opt-out of our marketing communications, as described above.
PHONE/SMS/TEXT
If you do not want to receive marketing calls by phone or SMS/text, you may contact customer support and indicate your preference to us, or opt-out by following the applicable instructions contained in the SMS/text (e.g., replying “STOP”). Note that we may use automated telephone dialing technology (sometimes referred to as “ATDS”) to place marketing calls and SMS/text messages. In the event we do use such technology for marketing calls or text messages, we will do so with your prior consent as required to comply with applicable law. You understand that you do not need to agree to receive automated marketing phone calls or text messages from us in order to register for or use the Services.
INFORMATION FROM THIRD PARTIES
To manage the information we receive about you from a social networking site or other third party (for example, if you link your STREETIO and Facebook accounts), you will need to follow the instructions from that party for updating your information and changing your privacy settings, where available. The information we collect is covered by this Privacy Policy and the information the third party collects is subject to such third party’s privacy practices. Privacy choices you have made on any third party site will not apply to our use of the information we have collected directly through our Services.
UNAUTHORIZED ACCOUNTS
If an account or profile was created without your knowledge or authorization, please contact customer support at once to request removal of the account or profile.
RETENTION OF PERSONAL INFORMATION
We retain your personal information to provide Services to you and as otherwise necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will retain your personal information for no more than seven (7) years following the later of (i) the date on which you terminate your use of the Services or (ii) May 25, 2020, unless we are otherwise required by law or regulation to retain your personal information for longer.
YOUR RIGHT TO CONTROL HOW YOUR PERSONAL INFORMATION IS USED
You have the right to make requests regarding your personal information. You can:
To exercise any of your rights, please send an email to support@STREETIO.com.
In addition to the rights above, residents of California, the EU, EEA, and the UK have further rights which are detailed below. Please note that some rights only apply in certain circumstances or to certain information and some exceptions may apply.
We may require you to verify your identity before responding to any requests to exercise your rights.
RESIDENTS OF CALIFORNIA
In addition to the rights outlined above, where the CCPA or related data protection laws apply, you may:
For specific information about your California privacy rights, please review the following section:
ADDENDUM FOR CALIFORNIA USERS
The following Addendum for California Users (the “CA Notice”) supplements the information contained in the STREETIO’s (“STREETIO”, “We”, “Us”, “Our”, or “Ours”) Privacy Policy (the “Privacy Policy”) and applies solely to residents of California (each, a “Consumer”, “You”, “Your”, or “Yours”). Unless otherwise defined in this Privacy Policy, capitalized terms have the same meaning here as in the Privacy Policy. THIS CA NOTICE DOES NOT APPLY WHEN WE ARE ACTING AS A SERVICE PROVIDER AND PROCESSING PERSONAL INFORMATION ON BEHALF OF OUR USERS.
Information We Collect as a Business Under the CCPA
We collect personal information, meaning information that identifies, relates to, references, describes, or is capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular consumer or device. For the purposes of this CA Notice, personal information does not include:
We collect personal information from and about consumers for a variety of business purposes. To learn more about the types of personal information we collect, the sources from which we collect or receive personal information, and the purposes for which we use this information, please refer to the “Information We Collect From You” and “How We Use Your Information” sections of the Privacy Policy above.
In the last 12 months, we have collected the following categories of personal information from the sources and for the purposes stated below.
Category of Personal Information Collected Examples
- Identifiers: Name, address, phone number, email address, or other similar identifiers.
- Commercial Information: Products or services purchased and information relating to your use of our Services.
- Internet/Network Information: IP address, browser, or device information.
- Other Personal Information: Information you provide to us when you register for or attend an event organized or hosted by us, information you permit us to see when interacting with us through social media, or comments and opinions you provide to us such as when you post on message boards, blogs or complete an online form.
- Inferences: Information generated from your use of the STREETIO Site or App reflecting predictions about your interests and preferences.
We obtain the categories of personal information listed above from the following sources:
Purposes for Collecting Personal Information
We may collect, use or disclose personal information about you for one or more of the following business and/or commercial purposes:
Disclosure of Personal Information
In the previous 12 months, we have disclosed the categories of personal information we collect to the following third parties for the business purpose set out in the table below.
Category of Personal Information Collected Third party disclosures
- Identifiers:Service providers and vendors, partners, authorized users within your organization and other members of our corporate family.
- Commercial Information: Service providers and vendors, partners, authorized users within your organization and other members of our corporate family.
- Internet/Network Information: Partners and other members of our corporate family.
- Other Personal Information: Third party service providers and vendors, partners.
- Inferences: Third party service providers and vendors, partners and other members of our corporate family.
Your California Rights
Subject to certain exceptions and limitations, the CCPA grants California consumers the following rights:
Exercising Your California Rights
To exercise your rights to know or delete your personal information under the CCPA, please submit a verifiable consumer request to us by either:
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf (an “Authorized Agent”), may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an Authorized Agent and describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Notice of Financial Incentive
We may offer financial incentives, including payments to consumers as compensation, for the collection, sale, or deletion of personal information. We will obtain your opt-in consent to such financial incentives if required by law and will notify you of any material terms of such financial incentives (including the material aspects of the financial incentive programs, such as the categories of personal information implicated, the method of determining the value of the personal information, and the categories of third parties with whom the personal information is shared) in a clear and conspicuous manner prior to any processing of your personal information for such purpose.
Changes to Our California Notice
We reserve the right to amend this CA Notice at our discretion and at any time. When we make changes to this CA Notice, we will post the updated notice on our website and update the notice’s effective date. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.
YOUR PRIVACY RIGHTS (EU, EEA, UK)
In addition to the rights outlined above, you may have certain rights in relation to your personal information under the General Data Protection Regulation (“GDPR”) if you are located in the European Economic Area (“EEA”), the United Kingdom (“UK”), or Switzerland. These rights are as follows:
To exercise any of these rights, please contact us at support@STREETIO.com. We will process any requests in accordance with applicable law and within a reasonable period of time. We may need to verify your identity before processing your request.
OUR COMMITMENT TO CHILDREN’S PRIVACY
The Services are not directed to children under the age of thirteen (13) in the United States or under the age of sixteen (16) in the European Union, United Kingdom, and Switzerland (the “Protected Age”). We do not knowingly collect personal information from children under the Protected Age. If we learn that we have collected personal information from a child under the Protected Age, we will take steps to delete such information from our files as soon as possible. If you believe that a child under the Protected Age may have provided us with personal information, please contact us at support@STREETIO.com.
INTERNATIONAL USERS
The Services are hosted in the United States and are intended for users located within the United States. If you choose to use the Services from the European Union, United Kingdom, or other regions of the world with laws governing data collection and use that differ from United States law, please note that you may be transferring your personal information outside of those jurisdictions to the United States for storage and processing. By providing any information, including personal information, on or to the Services, you consent to such transfer, storage, and processing.
HOW TO CONTACT US
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights as described in this Privacy Policy or under applicable law, please contact us at:
STREETIO CORPORATION
ATTN: Legal Department
3221 N 425 W, LEHI UTAH 84043
support@STREETIO.com
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology. We will make the revised Privacy Policy accessible through the Services, so you should review the Privacy Policy periodically. You can know if the Privacy Policy has changed since the last time you reviewed it by checking the “Effective Date” included at the beginning of the document. If we make a material change to the Policy, you will be provided with appropriate notice in accordance with legal requirements. By continuing to use the Services, you are confirming that you have read and understood the latest version of this Privacy Policy.
Copyright © 2024 STREETIO - All Rights Reserved.
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